Ma said alibaba have committed one thousand and one errors. Expand too fast, in the Internet bubble burst, alibaba have to job cuts. By 2002, alibaba has cash lasted only for 18 months. Alibaba website many customers in the use of the service for free, jack ma don't know how to profit. Then alibaba developed a product, for the Chinese exporters and the United States matchmaking buyers, the business model to save the alibaba. By the end of 2002, realize the $1 net profit, finally crossed the break-even point. Since then, the company's business performance increases every year, now alibaba's profitability has been quite strong.