如何技巧辞退应聘员工

2025-03-31 07:41:50
推荐回答(1个)
回答1:

俗话说,有钱就是任性,但更多的企业不花钱也很任性。员工结婚、生育、病休等都会成为企业辞退的理由,如何零成本的辞退员工,最简单有效的办法就是劝退,如何有技巧地劝退员工?应该分情况进行。
一、企业有过错,员工无过错且不计较
正像案例中的情形,员工无过错,企业劝退的目的只是为了避免生育期的成本支出,这样的劝退对于一个正直的HR来说,是一件很尴尬和无奈的事情(这样的企业我是敬而远之的),好在员工不计较这些,对企业和HR抱着理解的态度,因此这样的劝退并不需要过多的技巧。这类员工劝退最关键的是拿出你诚恳的态度。
二、员工有过错但爱计较
现在是一个信息对称的时代,很多员工对劳动法的了解程度不亚于HR。谈话随时会录音,会合理的保护自己的权益。这类员工一般小错不断,但都不致命,同时对企业的各种薪酬福利、加班等有很多不满,你不认真对待拿出满意结果他就直接去申请仲裁,搞得你很是被动。
因此,要劝退这类员工,难度相当大。一是他了解劳动法,懂得维护自己的权益和应得利益;二是他在内部煽风点火,传播各种小道消息,造成不良影响;三是这类员工性格一般都比较极端,很容易导致沟通障碍。劝退这类员工,HR要掌控谈话的节奏,让他的所有反应都在你的预料之中,员工懂劳动法,HR要更专业,用他最得意的方式击败他。同时,HR谈话前多准备几套方案,适当采用一些心理战术,不会因突发情况而失控。
三、客观情况发生变化引起的劝退
很多时候劝退员工,并不仅仅是出于成本的考虑,很多时候是客观情况发生了变化,如企业办公地址大变动,岗位变动等,都会出现劝退情况。这时候劝退需要足够的技巧。HR可以从员工的职业规划谈起,按时在企业呆下去对个人发展并无任何帮助,同时换位思考,站在员工的角度、企业高层的角度考虑问题,做到互相理解。
如果是岗位变动引起的劝退,尽量考虑员工的心理感受,在提出劝退的基础上,适当给予一些人性化的政策照顾,对于劝退的顺利进行很有帮助。
四、员工有过错,企业有证据
这是处理起来最轻松的,员工有错在先,企业又有证据,可以说这类劝退因证据充足并不需要很强的技巧。企业属于合法辞退,唯一的难点就在于如何说服员工放弃可能得到的补偿金。这又回到前面的观点,即员工的性格是否爱计较,如果工龄较长,补偿金的数额较大,关键点就在于是否愿意主动离职,如果HR不能达到劝退的效果,我们也暂不考虑换岗、培训、辞退的流程(不然有跑题之嫌了)。
对于计较补偿金的员工,我会站在朋友的角度对其分析利弊。一是补偿金的执行难,二是个人的机会成本,与其等这点补偿金,不如重新开始,三是谈和谐,不管是留是走,谁都不希望撕破脸面,对以后的背景调查产生难度吧。在其心理备受打击之际,给一点甜头,如你可以有工作意向了再办离职等优惠政策。

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