你好，麻烦你可以帮我把这个翻译成英文吗，谢谢！

Hi there, very sorry for trouble you, I used plastic bottle plus shrink wrapper, and paper wrap outside, besides I put them in a paper box. I don't know why this happened, this is the first time we found this. I will talk to the delivery company now.
Anyway once you find leaking you should notice me as soon as possible, you can't sign the parcel, otherwise it's hard for me to ask the freight company for conversation.

Now the emergency is to check the black ink is still there, and have you already thrown away those wrappers ? you can use a camera to shot the effect you want through the place where there is ink soaked on it, those one on the paper and plastic is transparent, then you can use
your camera to shot white light. if you can confirm the ink is what you really want, I will give 1kg more for free to you when you buy more than 3 kg, and the shipping fee is on me.

Hope you can replay me further.

Very sorry.
Regards
Lily