The world population change and tourist psychology changes, and constantly changing tour economy and tourists travel consumption model, to hotel and tourism industries which brings challenges, but also brings opportunities. In the hotel and tourism industry, there are two types of service quality. One way is to make the customer satisfied products and service characteristics. And another kind of service quality is to deficiency can improve the degrees of freedom. We focus on the main is before a quality, because it can affect customer satisfaction. The guests only believe what they have interests than what they sacrifice something much will calm "worth". So, improve the service quality is the key is how to let guests feel they got the biggest interests. Here, the guests sacrifices things including money and spend on consumption of time. In any hotel and tourism organizations, to establish a set of quality of service system, which no service oriented organization culture is impracticable. An organization's culture is the group values, beliefs, ideal and external ceremony of a kind of accumulation. In customer service as the core of the organization for the formation of the culture of high-quality service is very important.
Changes in the world's population and tourists psychological changes, and the ever-changing travel tourism economy and consumption patterns of tourists, hotels and tourism to both challenges, and opportunities. The hotel and tourism industry, there are two types of service quality. Customer satisfaction is to make a product and service features. The other quality of service is inadequate to improve on the degree of freedom. Our main concern is the quality of the former, because it can affect customer satisfaction. Guests only believe what they are sacrificing the interests of something than they would sink a long time "value for money." Therefore, the key to improving the quality of service is how to make guests feel they have the greatest interest. Here, guests are at the expense of things including money and time spent on consumption. Hotels and travel in any organization, in order to establish a high quality service system, there is no service-oriented organizational culture is not feasible. An organization's culture is the organization's values, beliefs, ideals and an accumulation of external rituals. And to serve customers as the core of the formation of organizational culture is essential for quality service.
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The world population change and tourist psychology changes, and constantly changing tour economy and tourists travel consumption model, to hotel and tourism industries which brings challenges, but also brings opportunities in the hotel and tourism industry, there are two types of quality of service one is can make customers satisfied products and service characteristics by another kind of clothing